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IMSA Certification? What does this mean?

Oxford Life™ Insurance Company is a member of the Insurance Marketplace Standards Association (IMSA). IMSA membership signifies compliance with, and dedication to, a stringent set of principles and standards, which seek to foster fair market conduct, effective supervision of insurance agents, and prompt resolution of policyholder complaints.

Achieving membership in this voluntary organization is a rigorous process. First, Oxford Life™ performed a thorough self-assessment of its sales and marketing practices. Once we were satisfied that we were fully compliant with IMSA's detailed requirements, an independent assessor then verified that compliance had been achieved.

Oxford Life™ is proud to be an IMSA member.

As a member, Oxford Life™ is committed to the following:

The IMSA Principles of Ethical Market Conduct:

  1. To conduct business according to high standards of honesty and fairness and to render that service to its customers which, in the same circumstances, it would apply to or demand for itself.
  2. To provide competent and customer-focused sales and service.
  3. To engage in active and fair competition.
  4. To provide advertising and sales materials that are clear as to purpose and honest and fair as to content.
  5. To provide for fair and expeditious handling of customer complaints and disputes.
  6. To maintain a system of supervision and review that is reasonably designed to achieve compliance with these Principles of Ethical Market Conduct.

IMSA is a voluntary membership organization whose purpose is to promote high ethical standards in the sale of individual life insurance, annuity and long-term care products by its members. IMSA member companies are committed to following a specific set of standards in their advertising, sales and service for individual life insurance and annuity products.

Once a company becomes an IMSA member, it is allowed to display the IMSA logo in its advertisements and sales materials. The IMSA logo stands for life insurance companies that commit to high ethical standards in the marketplace.

You will find the IMSA website at www.imsaethics.org. On the site, you can find an explanation of the IMSA program, the Principles and Code of Ethical Market Conduct, an informative consumer brochure and a listing of all member companies.

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The information printed in not a representation of a current, past or future offer from this company past, present or future and this company will not be help liable for any offer expressed, implied, or planned to be offered in the future by this company in this form or future organization.